MANAGING DIFFICULT CUSTOMERS

Its Impossible to find a single individual in the service industry who has not faced an angry/difficult/unhappy customer, Managing a difficult customer is something that required specific skills and art.
Handling Unhappy, angry, or difficult customers are the most challenging times of your life, although it is often for a short while it does allows you to learn and be better at your job.
A client can be unhappy due to a variety of

--

--

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store